Medical supply support for your participants, across more product categories
Medisa helps support coordinators source medical consumables, prepare participant quotations, organise direct delivery and manage ongoing supply requirements through one established Australian supplier.
- Participant quotations
- Product sourcing support
- Direct participant delivery
- Ongoing consumable supply
- Alternative product options
- Plan manager coordination
What support coordinators can use Medisa for
The page is designed around the operational tasks coordinators handle every day, rather than broad partnership claims.
Participant quotations
Request itemised quotations for participant product requirements and planned purchases.
Product sourcing
Ask our team to help locate products across Medisa’s healthcare supplier and brand network.
Alternative product options
Receive supply alternatives when a requested item is unavailable, discontinued or subject to extended lead times.
Direct delivery
Arrange delivery to the participant, family, carer, provider or another nominated Australian address.
Ongoing consumable supply
Support regular requirements for continence, wound care, enteral feeding, nutrition and related consumables.
Order and account support
Contact the Medisa team for availability checks, order updates, account enquiries and supply coordination.
A clearer supply process for participant requirements
Coordinators can use Medisa at the point where a participant requirement becomes a sourcing, quotation or delivery task.
Share the requirement
Provide the product list, category, brand, item details or participant supply requirement.
Confirm products
Our team checks the requested products, availability and available supply options.
Prepare the quote
An itemised quotation can be prepared for review, funding processes or plan-manager coordination.
Arrange supply
Orders can be delivered to the participant or another nominated delivery location.
Multiple healthcare categories through one supplier
Support coordinators can refer participants to Medisa across a broad range of medical and daily-living consumable categories.
Continence
Continence products, absorbent aids, underpads and related personal-care consumables.
Explore continence products →
Urology
Catheters, drainage products, accessories and related urology supplies.
Explore urology products →
Wound care
Dressings, fixation, cleansing, skin protection and wound-management consumables.
Explore wound care →
Enteral feeding
Feeding sets, syringes, accessories and products used in enteral delivery systems.
Explore enteral feeding →
Nutrition
Clinical nutrition and specialised nutrition products available across recognised healthcare brands.
Explore nutrition →
Medical and skin care
General medical consumables, skin cleansers, barrier products and daily-care supplies.
Explore medical supplies →Operational support backed by an established medical supplier
Local warehouse, showroom and customer-support operations help turn product enquiries into practical supply outcomes.
Access recognised healthcare brands across multiple participant needs
Medisa works with a broad network of healthcare manufacturers, distributors and product specialists. This gives support coordinators one supply relationship across continence, ostomy, wound care, nutrition, enteral feeding, urology, medical consumables and related participant requirements.
Continence, ostomy and urology
Coloplast, Hollister, Dansac, ConvaTec, Haines, Sutherland Medical and other specialist suppliers.
Nutrition and enteral feeding
Abbott, Nutricia, Cardinal Health, Kangaroo, Medicina, Avanos and related feeding-system suppliers.
Wound care and skin protection
Mölnlycke, Smith & Nephew, Hartmann, 3M, Solosite and other wound-management brands.
Medical consumables
Multigate, Bunzl, Kimberly-Clark, B. Braun, Medtronic and a wider network of medical-supply partners.
Patient care and clinical equipment
Laerdal, Fresenius, Device Technologies, Aidacare and suppliers across patient-care and clinical categories.
Broader sourcing capability
When a requirement falls outside a standard category, the Medisa team can check its wider supplier network and available alternatives.
Reduce the number of supply tasks around each participant
A broader product range and one point of contact can reduce the need to manage separate enquiries across multiple suppliers.
- Use one supplier across several healthcare categories
- Request quotes for individual participant requirements
- Arrange delivery to participant or provider locations
- Ask for alternatives when products are unavailable
- Coordinate with participants, carers and plan managers
- Return to the same team for ongoing consumable needs
Support across common NDIS management arrangements
Medisa can work with participant purchasing requirements across plan-managed, self-managed and applicable agency-managed pathways.
Plan managed
Coordinate quotations, participant details and invoice requirements with the participant’s plan manager.
Self managed
Participants, families or authorised representatives can purchase directly through Medisa.
Agency managed
Our team can help identify the appropriate purchasing process where Medisa can support the requested supply pathway.
Support coordinator enquiries
Can a support coordinator request a quote for a participant?
Yes. Support coordinators can contact Medisa with the participant’s product requirements and request an itemised quotation.
Can Medisa help source a product that is not easy to find?
Yes. Medisa can review the product details and check its supplier network for the requested item or available supply alternatives.
Can orders be delivered directly to the participant?
Yes. Orders can be delivered to a participant, carer, provider or another nominated Australian delivery address.
Can Medisa support regular consumable orders?
Yes. The team can assist with ongoing supply requirements for products that participants use regularly.
Does Medisa work with plan managers?
Yes. Medisa works with plan managers, support coordinators, participants and authorised representatives on quotations, invoices and supply requirements.
Which product categories can Medisa supply?
Key categories include continence, urology, wound care, enteral feeding, clinical nutrition, skin care and general medical consumables.
Bring your participant’s product requirement to one Medisa team
Contact us for quotations, sourcing assistance, product availability and ongoing medical-consumable supply.
