Happy Customers

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Real feedback from customers who choose Medisa for their healthcare needs.

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Customer experiences

Real experiences from Medisa customers

A selection of feedback shared by customers who have purchased from Medisa.

★★★★★

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Excellent service and prompt delivery of the requested samples. Would highly recommended (I already have to my colleagues)

★★★★★

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Love the service and products I receive from Medisa! I have had a few orders and deliveries from them and am very happy with every aspect of their products, Delivery and Service. I recommend them with no Hesitation.

★★★★★

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Excellent experience every time. The website is intuitive and the process is so fast. Delivery is always super fast as well. Highly recommend

Delivery

Delivery good

Was advised to buy ensure instead of Sustagen by a friend of mine whose daughter has a dietician

Was advised to buy ensure instead of Sustagen by a friend of mine whose daughter has a dietician given it to my parents who both use it nearly daily as a supplement for their food and we’ve been very happy they like it thank you. We are also happy with the new sausage and low sugar product product that’s been released that I bought for mum

This product

This product. I enjoyed. Just like an iced coffee. My wife however did not like it as although she drinks coffee due to her illness could not enjoy it.

They are great

They are the ones.I use them all the time so they are great

Great products but it took forever to srrive due to ndis and then medisa takes a while to send them but all good i have to now wait another week for next lot and this lot is already gone so i ordeted in advance

The stockings seem to be really good

The stockings seem to be really good. Perfect fit and comfortable. Will certainly buy more pairs in the future. Very pleased with the quick delivery . Thank you. G Seccombe

Good product but customer service was lacking.

The product is good but I ordered 4 boxes totalling about $288- and was only sent one. I didn’t get a apology and felt I was rather a bother. I did at least expect a ‘sorry’.

I went with Medisa because it was packed well

I went with Medisa because it was packed well and secure

Absolutely amazing best product

Absolutely amazing best product ever!!

The Multigate Interpose Lite Dressings

The Multigate Interpose Lite Dressings, as recommended by the specialist have been convenient and suitable for my ankle ulcers.

On the website you can find the products available there are of excellent quality and it’s a lot cheaper than shopping at the chemist shops. Medisa has everything a household needs at very acceptable costs. I love to shop with Medisa because in the long run it saves me time and money. Thanks to store staff for your prompt support-supply & delivery till next time. Regards, Denise B.

seems to be helping but will take several months to really tell

seems to be helping but will take several months to really tell.

It works well

It works well.

Excellent product and very quick

Excellent product and very quick postage

Great

Great.

Perfect size

Works as it is supposed to

Works as it is supposed to, good service and customer care.

Very nice chocolate flavour

Very nice chocolate flavour. Easy to drink.
Would be nice to have 30 tray with different flavours

Ok but doesn’t give as much comfort or pressure

Ok but doesn’t give as much comfort or pressure protection as I expected

Lovely flavour

Lovely flavour, would Recommend anyone to try for a change.

This product is very good for sacrum pressure sores

This product is very good for sacrum pressure sores. It arrived quickly and I was informed by email when it had been posted and would arrive. It is easy to put on patients and is of a high quality.

Not sure how to use this product.. no instructions

Bactigrass helps my sons ulcer on his ankle heal fast

Bactigrass helps my sons ulcer on his ankle heal fast.

Perfect

Perfect

My husband has burnt himself badly while working with metal

My husband has burnt himself badly while working with metal, welding aluminium. In the past we have used used silver impregnated bandaids but these are no longer available in the size required so we found the Mepilex Transfer Ag in an internet search and they have proved a godsend.

Great products

Great products. Thank you

Excellent service and prompt delivery of the requested samples

Excellent service and prompt delivery of the requested samples.
Would highly recommended (I already have to my colleagues)

Medisa was fast and reliable😃

Medisa was fast and reliable, very responsive to all my needs I was able to gain valuable information and insights into product for my particular need and ordering was simple and delivery was quick, all your personal independence in one place with friendly reliable customer support

Item arrived on time & in perfect condition.

Swift delivery every time, which is important for medical items. Always have a great experience with Medisa.

Great choice of product, easy to order and prompt delivery via post. Will keep ordering thru these guys as the price is good as well.

Excellent service.

Highly recommend for all at home dressing needs. Always fast, reliable service and delivery.

Medisa are great for stocking up our travel First Aid kit. Prices are great along with products and delivery times.
Thank you Medisa.

They were beautiful people who showed they care

One stop shop for everyone!

Awesome work 👏 👌 8

Great product. I purchased the micro foam surgical tape to add a cushion to my wounds.It really helped with the haeling as i wasnt re-opening my wound every time i knocked by mistake. Highly recommend this product

Ordered on 04/08/25 products still not delivered by 18/08/25. Contacted vendor and issue rectified very promptly. Order arrived the next day.

Excellent experience every time. The website is intuitive and the process is so fast. Delivery is always super fast as well. Highly recommend

Very quick service, good price

Great choice of products, excellent packaging and fast delivery.

Excellent company to deal with. First class products at fair prices

Great product
Great customer service

Excellent item highly recommended seller.

Love the service and products I receive from Medisa!
I have had a few orders and deliveries from them and am very happy with every aspect of their products,Delivery and Service.I recommend them with no Hesitation.

I have a Permanent Indwelling Catheter, I ordered a box of the
Stat Locks arrived on time and the packaging was absolutely in perfect condition, this is the second time that I have ordered through Medisa and I have never had a issue of any description, I look forward to my next order. Thank You

Great price, was packed and shipped within 2 hours of purchase and arrived a few days later

I am new to the area of supplements and this morning was my first visit. The lady who looked after me did just that ie she looked after me. She was very polite and courteous, could probably sense I was a novice and went out of her way to explain the various options.
Faultless and friendly service. Thank you.

Such amazing customer service! Ladies were so nice and helpful.
Happy with the services and would definitely recommend! 😊

Order has never been delivered to our pharmacy as our opening hours are 8:30Am-6:00Pm, which is within the delivery timeframe of any supplier.

Great place an extra Great staff who are so helpful

Great service and found what i required to look after my leg wound

Superb customer service

Highly Recommend Medisa for any medical supplies you need. I searched the web for medical supplies I needed and they were the best by far. Their website was easy to navigate.They are reasonably priced and delivery was great and packed very well.