Medisa offers a diverse selection of high-quality healthcare products across various categories, catering to both medical professionals and individual consumers. Below are some of the key product categories available:

Wound Care:

At Medisa, we provide a comprehensive range of wound care products from some of the most well-known brands in the industry. Our collection includes products from Hartmann, Molnlycke, Coloplast, Smith & Nephew, ConvaTec, Sentry Medical, and Sutherland Medical, offering solutions for treating minor to severe injuries.

Incontinence Aids:

Medisa supplies a large range of quality incontinence aids and products in Australia. Our selection includes various sizes and types of products from leading brands such as Molicare, Abena, Tena, Depend, and Poise, ensuring comfort and protection for those in need.

Urology:

Medisa offers a wide range of urology and ostomy products, including supplies for urostomy and cecostomy care. We carry trusted brands such as Inview, Conveen, Pop-On, Actreen, Apogee, and VaPro, offering a variety of sizes and types to meet individual needs.

Medical:

At Medisa, we provide a range of essential medical supplies, including those from top brands such as Hollister, B. Braun, Avanos, Multigate, Littmann, and Medtronic, ensuring that healthcare professionals have access to the tools they need to provide excellent care.

Skin Care:

Medisa supplies a wide range of skin care products, available for online ordering Australia-wide. Sydney customers can also pick up from our Castle Hill NSW 2154 warehouse. Our skin care products come from well-known brands like QV, Molicare, Secura, Dermal, and Plunketts, covering various skin care needs.

Nutrition:

Medisa offers nutritional supplements, healthcare products, and vitamins that promote good dietary management and general personal health. Our selection supports a range of health conditions, including low sodium levels, dysphagia, involuntary weight loss, and more. Our vitamins and supplements, sourced from trusted brands, assist with various medical conditions, making it simpler to meet daily nutritional needs.

Feeding Sets and Accessories:

At Medisa, we aim to provide innovative solutions that enhance patient care, including feeding sets and accessories. We offer a variety of enteral syringes, including reusable and single-use options, compatible with the ENFit standard. Our feeding sets are trusted by medical professionals across Australia, providing reliable and efficient tools for patient care.

Anyone can purchase from Medisa! Whether you are an individual seeking healthcare products for personal use or a healthcare provider in need of supplies for your practice, Medisa caters to a wide range of customers. We offer a diverse selection of high-quality medical supplies and healthcare products that are suitable for both individual consumers and professional healthcare settings.

Yes, Medisa is an NDIS registered provider. This means we are officially recognized to supply products that can be purchased using NDIS funds, ensuring compliance with the scheme's requirements and providing assurance to participants.

Placing orders for NDIS participants is very easy. Just add items to your cart, and on the checkout page, choose "NDIS" as your payment option. If this is your first time placing an order with Medisa, you'll need to provide additional NDIS details. Click on "NDIS details" and fill out the form as thoroughly as possible, then click on "Complete Order."

 For your NDIS order with Medisa, you will need to provide the following details:

• NDIS Number: Your unique participant number.
• Date of Birth: The participant's date of birth.
• Plan Manager Details: If you have a plan manager, include their contact information and details.
• Start and End Date of the Plan: The dates when your current NDIS plan started and when it will end.
• Relevant Contact Information: This could include your email address and phone number to ensure smooth communication and processing of your order.

This information helps Medisa verify your NDIS funding and ensures that your order is processed in compliance with NDIS requirements.

NDIS funds can generally be used for products related to your approved support needs. However, it's important to ensure that the items you wish to purchase align with the goals and supports outlined in your NDIS plan.

Medisa offers shipping across Australia with different options depending on urgency and location. We also have a clear returns policy for defective or unsuitable items. Specific details can be found on our Shipping & Returns page.

Yes, once your order is dispatched, Medisa will provide tracking information via email so you can monitor your delivery.

Yes, Medisa offers customer support through various channels including email and phone. We also have an FAQ section and online chat on our website that addresses common questions and concerns.

Medisa occasionally offers discounts and promotions on various products. It's a good idea to sign up for our newsletter or check our website regularly for the latest deals.

You can contact Medisa through multiple channels:

• Phone: Call our customer service team directly at 1300 888 749.
• Email: Send your inquiries to info@medisa.com.au.
• Online Contact Form: You can also reach us via the contact form on our website, typically found on the Contact Us page.

Yes, Medisa has a physical showroom located at Unit 6, 3 Packard Ave, Castle Hill, NSW 2154. You can visit the showroom to view a selection of our products in person. For specific product inquiries or to ensure the items you're interested in are available for viewing, it's recommended to contact us beforehand.