Ontex at Medisa

Ontex Continence Care & Hygiene Products

Explore Ontex continence care and hygiene products at Medisa, with a broad range spanning briefs and pull-up pants, shaped and light pads, junior continence care, bed and washable protection, fixation products, and skin care.
About Ontex

About Ontex and Its Continence Care Portfolio

Ontex offers a broad portfolio of continence care and hygiene products across multiple product formats and ranges. Its portfolio available through Medisa includes absorbent products for adults and juniors, alongside fixation products, disposable and washable protection, and skin care and cleansing products.

Across ranges including iD, Suprem, Kylie, Serenity Care and Tenderskin, customers can browse different product formats, sizes, absorbency options and pack configurations. Medisa brings these Ontex ranges together in one place, with purchasing support for individuals, businesses, healthcare organisations and eligible NDIS orders.

Explore Ontex

Shop by product area

Browse Ontex products by area and go straight to the relevant range or category.

ONTEX PRODUCT RANGES

Find the Ontex range you know

ONTEX SOLUTIONS & RESOURCES

Explore Ontex solutions and resources

Explore selected manufacturer guides, evidence and resources across key applications and product solutions.

Continence Care Product Guide

Continence Care

Continence Care Product Guide

Explore Ontex continence care ranges, product formats, sizing information and selection guidance across iD, Lille and Kylie.

Junior Continence – Parents’ Guide

Junior Continence

Junior Continence – Parents’ Guide

Explore practical information about night and daytime wetting, iD Comfy Junior products and support information for parents and children.

Continence Care & Skin Care Guide

Care & Protection

Continence Care & Skin Care Guide

Explore practical continence care information alongside Ontex skin care, cleansing and washable protection ranges.

ONTEX EVENTS & EDUCATION

Events & education with Ontex

Explore selected events, workshops and education sessions featuring Ontex through Medisa.

Learn More

Ontex Guides & Insights

Explore Medisa guides and articles covering Ontex product ranges, product information and related topics.

Purchasing Support

Buying Ontex Products Through Medisa

Access practical purchasing support for Ontex products, from quotes and business accounts to NDIS ordering and direct assistance from the Medisa team.

Request a Quote

Request pricing for product lists, larger orders and business purchasing requirements.

Request a Quote

Business & Credit Accounts

Explore business purchasing and credit account options for eligible organisations.

View Credit Accounts

Talk to Medisa

Contact our team for product enquiries, sourcing, account support, bulk purchasing or warehouse and showroom assistance.

Contact Medisa
Medisa Purchasing Capabilities
  • Request a Quote
  • B2B Purchasing
  • Account Support
  • Bulk / Contract Purchasing
  • NDIS Purchasing Support
  • Sydney Warehouse & Showroom
Helpful Information

Ontex Frequently Asked Questions

Find answers to common questions about identifying, comparing and understanding Ontex products and product information.

Topics covered
Product identification Product variants Compatibility Technical information Product availability
What types of Ontex continence products are available from Medisa?

Medisa offers Ontex products across several continence care categories, including all-in-one briefs, pull-up pants, shaped and light pads, belted products, fixation pants, junior continence products, disposable bed protection, washable protection, and selected skin care and cleansing products. Available ranges include iD, Suprem, Kylie, Serenity Care and Tenderskin.

How do I choose between Ontex briefs, pull-up pants, shaped pads and belted products?

These formats differ in how they are worn and secured. Pull-up pants are worn like underwear, all-in-one briefs use side fastenings, shaped pads are designed to be used with suitable fixation garments, and belted products use an integrated belt system. Check the individual product page for the specific format, sizing and absorbency information before ordering.

How do I choose the correct size of an Ontex continence product?

Sizing varies by product range and is commonly based on measurements such as waist or hip circumference rather than clothing size alone. Check the size information shown on the individual Medisa product page and the relevant Ontex product guide. If you are replacing an existing product, the product name, size and reference or product code can also help identify the correct item.

How do I compare absorbency options across Ontex products?

Absorbency options vary between Ontex product families and sizes, so products should be compared within the relevant range rather than by product name alone. Review the absorbency information and variant details on the individual product page, and use the Ontex product guide where additional range information is required.

What is the difference between disposable underpads and Kylie washable protection?

Disposable underpads are single-use products intended for bed, chair or surface protection, while Kylie products provide reusable washable protection. Medisa carries selected options from both categories, allowing customers to compare disposable and washable formats according to their purchasing requirements.

Does Ontex offer continence products for children and teenagers?

Yes. The iD Comfy Junior range includes junior-specific continence products such as pull-up pants and all-in-one slips in selected sizes and formats. Medisa also provides access to the Ontex iD Comfy Junior Parents’ Guide for additional product and range information.

How can I reorder the same Ontex product I already use?

Check the packaging or your previous order for the product name, size, absorbency level and product or reference code. Matching these details is more reliable than using the product family name alone, as many Ontex ranges contain multiple sizes and variants. If you are unsure, provide Medisa with the available product details when making an enquiry.

Can businesses, organisations and NDIS customers order Ontex products through Medisa?

Medisa supplies Ontex products to individual customers as well as businesses and organisations. Eligible NDIS orders can also be supported through Medisa. For larger quantities, recurring requirements or products where online purchasing is not available, customers can contact Medisa for purchasing and quote support.