Ontex Continence Care & Hygiene Products

Medisa offers Ontex products across several continence care categories, including all-in-one briefs, pull-up pants, shaped and light pads, belted products, fixation pants, junior continence products, disposable bed protection, washable protection, and selected skin care and cleansing products. Available ranges include iD, Suprem, Kylie, Serenity Care and Tenderskin.

These formats differ in how they are worn and secured. Pull-up pants are worn like underwear, all-in-one briefs use side fastenings, shaped pads are designed to be used with suitable fixation garments, and belted products use an integrated belt system. Check the individual product page for the specific format, sizing and absorbency information before ordering.

Sizing varies by product range and is commonly based on measurements such as waist or hip circumference rather than clothing size alone. Check the size information shown on the individual Medisa product page and the relevant Ontex product guide. If you are replacing an existing product, the product name, size and reference or product code can also help identify the correct item.

Absorbency options vary between Ontex product families and sizes, so products should be compared within the relevant range rather than by product name alone. Review the absorbency information and variant details on the individual product page, and use the Ontex product guide where additional range information is required.

Disposable underpads are single-use products intended for bed, chair or surface protection, while Kylie products provide reusable washable protection. Medisa carries selected options from both categories, allowing customers to compare disposable and washable formats according to their purchasing requirements.

Yes. The iD Comfy Junior range includes junior-specific continence products such as pull-up pants and all-in-one slips in selected sizes and formats. Medisa also provides access to the Ontex iD Comfy Junior Parents’ Guide for additional product and range information.

Check the packaging or your previous order for the product name, size, absorbency level and product or reference code. Matching these details is more reliable than using the product family name alone, as many Ontex ranges contain multiple sizes and variants. If you are unsure, provide Medisa with the available product details when making an enquiry.

Medisa supplies Ontex products to individual customers as well as businesses and organisations. Eligible NDIS orders can also be supported through Medisa. For larger quantities, recurring requirements or products where online purchasing is not available, customers can contact Medisa for purchasing and quote support.