Shipping policy

Free Shipping:

All orders over $200 (Exclude Rural Area/Bulky items)

Shipping Cost:

$15 flat shipping cost for below $200 orders (Exclude Rural Area/Bulky items)

Shipping Policy:

We can ship to any addresses in Australia and we mainly use Australia Post services. In some cases, we may use other couriers as well. We usually ship orders within 1–3 business days. However, during periods of high order volume, processing times may be longer. In such cases, we will contact you to provide updates on your order.

Delivery time estimates*:

* You need to add handling time.

** This table is provided by Australia post.

- Any enquiries related to shipping, lost items,... should be reported in 30 days of shipping date.

• We follow all Aus post and other courier terms and condition for delivery parcels.

Pick Up (Only by Arrangement):

Pick up option is available for suburbs around our warehouse (Castle Hill, NSW 2154) at the moment.

To arrange a pick up, you can place your order and at the check-out section, you will see a "Pick Up" option if your suburb is around Castle Hill, NSW 2154. Once you place your order, wait for our team to contact you and advise when your order is ready for pickup

Once you receive an email/ notification to come & pick up your order from Our warehouse, please ensure you pick it up within 3 weeks, otherwise your order will be cancelled with no refund.

For any Cancellation Request after you receive an email/ notification to come & pick up your order, it can't be cancelled if the item is within our special items or non-stocking range, otherwise there will be 20% restocking fee to be deducted.